HomeSite BlogEventsMeetupDesigning Customer Experience in the Digital Age

Designing Customer Experience in the Digital Age

More Details

Date & Time

23rd October 2017 | 5:00 PM ~ 7:30 PM

Venue

DMA Conference Hall, 1st Floor, Core 6A, India Habitat Center, New Delhi

Objective

Today’s customer controls world, and earning loyalty is a real challenge. Customer is looking for immense value and has very high expectations.

Understanding mind of the today’s customer and purchase psychology
Learning customer experience (cx) management
Customer behaviour in the digital world
Customer journey mapping to optimize experience

Dr Jitendra K DasB Tech. (IIT Delhi), M.Tech. (IIT Delhi), PhD (Toronto)
DIRECTOR, FORE School of Management, Delhi

  • Dec 30, 2017
  • Posted by: Deepak Bharara
  • Categories: Events, Meetup
No Comments
how can we help you?

Are you looking for Human Resource consulting firm encompasses advisory & solutions related to Management of an organization’s Human Capital

contacts