✓ Understanding Business value proposition ✓ Total Customer Value Management, measure & add value to customers, and create competitive advantage through service. ✓ Value creation through innovation ✓ Meeting emerging challenge of how to create value to clients in this competitive era, whether providing top class service would be a differentiating factor. ✓ Learn from two great veterans on achieving competitive edge through Value Creation in professional consulting service.

Interactive Ideas Meet
✓ HR has a crucial role to play in delivery of the needed skills & capabilities, understanding & managing the workforce of the business to succeed.
✓ Such initiatives warrant mining of human capital data to gain intelligence and insights.
✓ The power of people analytics lies in its ability to challenge conventional wisdom, influence behaviour, enable HR and business leaders to make & execute smarter workforce decisions, and ultimately, impact positive business outcomes.

World has always gone through varying shades of VUCA – Volatile, Complex, Uncertain and Ambiguous.
How should Consultants help the Clients? How should Clients extract the best out of Consulting Professionals? How should they strive together for a right blend and balance?
Welcome to this IIM, where you will not only listen to the thought leaders but also share your experiences and opinions.
Rajiv Khurana would kick-start the dialogue followed by intensive interactivity amongst the ICPI, DMA and NHRDN members + guests.