The Leadership & Management needs of today’s successful companies have changed. The old hierarchical model dependent on few people at the top leadership simply doesn’t work anymore.

Innovative design by ICPI to present members’ expertise
Each member Talks/Trains for precisely 20 minutes
T20 plays with strict timelines
COACHING: OPPORTUNITIES & CHALLENGES
“Let us understand dynamics of coaching in emerging competitive business environment
✓ Dress Code: semi formal / casual

Today’s customer controls world, and earning loyalty is a real challenge. Customer is looking for immense value and has very high expectations.

✓ Understanding Business value proposition ✓ Total Customer Value Management, measure & add value to customers, and create competitive advantage through service. ✓ Value creation through innovation ✓ Meeting emerging challenge of how to create value to clients in this competitive era, whether providing top class service would be a differentiating factor. ✓ Learn from two great veterans on achieving competitive edge through Value Creation in professional consulting service.

Interactive Ideas Meet
✓ HR has a crucial role to play in delivery of the needed skills & capabilities, understanding & managing the workforce of the business to succeed.
✓ Such initiatives warrant mining of human capital data to gain intelligence and insights.
✓ The power of people analytics lies in its ability to challenge conventional wisdom, influence behaviour, enable HR and business leaders to make & execute smarter workforce decisions, and ultimately, impact positive business outcomes.

World has always gone through varying shades of VUCA – Volatile, Complex, Uncertain and Ambiguous.
How should Consultants help the Clients? How should Clients extract the best out of Consulting Professionals? How should they strive together for a right blend and balance?
Welcome to this IIM, where you will not only listen to the thought leaders but also share your experiences and opinions.
Rajiv Khurana would kick-start the dialogue followed by intensive interactivity amongst the ICPI, DMA and NHRDN members + guests.