 NEURO refers to mind and how we organize our mental life
 Linguistic is about language, how we use it and how it affects us
 Programming is about our sequence of repetitive behavior and how we act with purpose
NLP is about connection, for our thoughts, speech and action are what connects us to others, the world and to the spiritual dimension
NLP is a generative psychology. It is a psychology of Excellence

“Self Esteem is how we feel about over selves. It is a feeling inside which comes from an awareness of what is good”
“Self Esteem critically influence everything, from our performance at work, our relationship and/or our role as a member of society”

People look upon stress as something negative, stress is important in our life, for our survival and to function properly.
However both too little and too much stress can cause problems.
It is not question of avoiding stress, but rather learning to manage it & to use it positively.

Negotiation is a process and not an event.
There are predictable steps –
 Preparation
 Creation of climate
 Identifying interest
 Selecting out comes.
With practice your skill increases and negotiation can be interesting & fun.